We are often asked about . . .
Are all hand made with Italian meringue and we use only the finest ingredients: Belgian chocolate, all natural flavourings and free range eggs from Havensfield Eggs. All our macarons are gluten free and vegetarian.
All our macarons contain eggs, milk, nuts and soya, and you can find a full ingredient and allergens list for all of our macarons on our Flavours page and selecting your desired macaron.
They will keep fresh for 5 days in the fridge, although you should allow them to come up to room temperature before eating them.
We are acutely conscious of the environmental issues around food packaging, and macarons are fragile and delicate things which require a considerable amount of protection in order for us to be able to deliver them safely and ensure they arrive in one piece.
Consequently we have worked very hard to ensure that all of our packaging is either fully recyclable or compostable/bio-degradable.
Our postal box is reusable/recyclable/compostable. The shock absorbing protective pellets we use are made from GM free starch can either be reused, composted or can simply be rinsed down a sink as they dissolve completely in water. The protective heat-sealed sleeve around our box is made from polythene which is 100% recyclable. Our box is made of paper and card and can be recycled as such (or you can use it to keep things in - it is quite a pretty box!) and lastly the thermo-formed insert inside our box which protects our macarons is made from 100% recycled PET and can itself be re-cycled again and again.
However, it is not enough that we make our packaging as recyclable as we can, it has to actually be recycled.
We use Royal Mail 24 as our standard delivery method which targets next business day delivery. However this is a 'best efforts' service, so whilst we expect the vast majority of orders to be delivered on the next working day, in some cases it may take a little longer for orders to arrive, particularly in the current environment.
Delivery with Royal Mail 24 is free for all orders above £20, for other orders delivery is £3.66.
Orders must be received before 11am to ship on the same day.
We ship macarons on Mondays, Tuesdays, Wednesdays and Thursdays (excluding Bank Holidays) . This means if you order after 11am on a Thursday or on a Friday or over the Weekend your macarons will be shipped on the following Monday unless you specifically contact us to request otherwise.
We also offer Royal Mail Next Business Day* as an optional service. This guarantees next business day delivery (although not Saturdays). The charge for this service is £7.68 for orders below £20 and £4.00 to £5.38 for orders above £20 depending on weight. You can select this option at the checkout if you wish.
If you choose Next Business Day as would like your order shipped on a Friday then please contact us and we will see what we can do to help.
* during the Covid19 pandemic Royal Mail has adjusted the timings on a number of its services which may now arrive later in the day. For the most current information see here.